Question 1

How do I create my LinkPrism page?

Accepted Answer

Sign up, claim your handle, pick a theme and add your first links from the dashboard. Your page is live instantly at linkprism.bio/your-handle.

Question 2

Can I have more than one page?

Accepted Answer

Yes. Open the profile menu in the dashboard sidebar and choose “Create new page”. Each page has its own handle and design; switch between them anytime from the same menu.

Question 3

How do I change my handle or theme?

Accepted Answer

Your theme is editable from the Design tab. To change your handle or email, contact support@linkprism.bio.

Question 4

What kinds of blocks can I add?

Accepted Answer

Links, social icons, products, events, forms, discount codes, Google reviews, embeds and more — all from the Links tab via “Add”.

Question 5

Can I show or hide links by location?

Accepted Answer

Yes. Open a link’s Rules to show or hide it based on the visitor’s country — no setup or map API required.

Question 6

How do I sell a product?

Accepted Answer

Open the Shop tab, add a product with a price and description, and it appears as a buyable block on your page. Payments are handled by Stripe.

Question 7

How do I sell event tickets?

Accepted Answer

Use the Events tab to create an event with ticket tiers. Buyers get a QR ticket by email; scan them at the door with the built-in scanner.

Question 8

Where do I see my stats?

Accepted Answer

The Insights tab shows views, clicks and your best-performing links. Analytics depth depends on your plan.

Question 9

How do I grow an email list?

Accepted Answer

Add a form or subscribe block to your page. Submissions appear under Audience, and you can export them anytime.

Question 10

Can I use my own domain?

Accepted Answer

Yes, on paid plans. Add your custom domain in settings and point the DNS records we provide to it.

Question 11

How do I upgrade or change my plan?

Accepted Answer

Open the profile menu → Manage plan, or visit the pricing page. Upgrades take effect immediately; downgrades apply at the end of your billing period.

Question 12

How do I cancel?

Accepted Answer

You can cancel anytime from billing; your page stays live on the free plan. See our Refund Policy for details.

Question 13

How do I get an API key?

Accepted Answer

Open the dashboard profile menu → Account settings → API keys, then create a key. Copy it immediately — it’s only shown once.

Question 14

How does Instagram auto-reply work?

Accepted Answer

Connect your Instagram account in the Social planner, then create rules under “Instagram auto-reply” to reply to comments and DMs automatically. Some features require Meta app approval.

How can we help?

Still need a hand?